SHAMPOO & HAIR SHINE & HAIR SPRAY Q & A :

1 ~Q- Im using Rosemary shampoo and I need more moisture on my midlengths and ends?

~A – If you generally feel like you are happy with rootlift of 'Rosemary' shampoo, then use our 'Rosemary' Hair Shine as a Leave-in Conditioner for more moisture & settling fullness on midlengths and ends. Your type to choose is usually to match up 'Rosemary' shampoo with 'Rosemary' Hair Shine, especially good on hair hard to comb out, long coloured &/or permed hair. Always comb hair ends first up to crown.

 Q: All good as a Leave-in but need extra treatment ??- you are happy with 'Rosemary' shampoo and Leave –in conditioner but just need a boost to condition and shine once in awhile?.....

Then still using Hair Shine follow the instructions for its use as a full hair and scalp treatment. Start off once a week for a few weeks, then once a fortnight, then once a month cutting back as condition improves. Return to the regime if need be. This can be good to permanently fix a problem other than using only as a daily Leave-in Conditioner ( Leave-in is a temporary fix only)

Is interaction with 1 type of shampoo and other type of Hair Shine ok?

 Yes- If hair is extra brittle, and has super damaged midlengths and ends due to excess chemical processes &/or colours and 'Rosemary' Leave- in is only doing 50% of the job, you can use 'Lavender' Hair Shine as a Leave –in Conditioner &/or Treatment  with 'Rosemary' shampoo. Our 'Lavender' Hair Shine formula is heavier and more conditioning- usually for thicker &/or wiry hair.

2~Q-How can I give my hair and scalp a boost?

~A-Remember you can do a full 'Hair & scalp treatment' using our 3 USE Hair Shine product for a real boost in condition for your hair and scalp.- especially good for your scalp and shampoo will then maintain result.

Colder temperatures (ie.winter) and stress can be the catalyst for triggering a genetic ,former or present hair and scalp issue.So if this occurs repeat a full hair and scalp Treatment as often as you need.

Example: I've been using Gypsy Rose shampoo for a long time and loved the result with the issues I was having but I noticed my issue sometimes under the conditions you mention above feels like it's trying to return? I then did the treatments as you reccomend and it fixes it again.

3~Q-Do you have a 'Leave -in' for wet or dry hair and will I go too oily?

~A -For wet or dry hair? Our "Hair Shine" is a '3 use' product and is a Leave-in Conditioner (lavender or Rosemary) see more info under' Hair Shine' page. Which to choose? you usually match up same types ie. Rosemary 2 in 1 shampoo to Rosemary Hair Shine.

To avoid overapplying and looking oily -we reccomend to use initially IST when hair is dry as Leave-in Conditioner ', if still need more moisture apply on wet hair as well after shampooing. For more conditioning on damaged midlengths and ends alternatively you can do a 'full scalp & hair treatment' with this product whenever you feel like giving it all a full conditioning treat.

~A -Will I go too oily?Applying when hair is dry (not wet) our ‘Hair Shine’ is a good styling aid when you need it to have an extra conditioning action for settling fly away hair in between shampooing …. But if you find you still need some extra holding power for your curls or straighter style then use our 4 use 'Hairspray' as well…… SEE NEXT 2 Q BELOW

But if you find ‘Hair Shine’ too flattening and over conditioning and just need holding power  then use our 4 use 'Hairspray' on its own –see under 'Hairspray' page for directions on 4 uses.

4~Q-How do I use your Hair Shine 'Leave-in Conditioner' with your 4 USE 'Hairspray?

1st to understand basic 'Hairspray '4 Uses click on 'Hairspray' tab menu above for instructions :

1.Hairspray  2.Texturiser  3. Quickset  4.Pre-blowdrying aid

Choose your Scenario below:

~Scenario 1= if your using either our 'Lavender' or 'Rosemary' 2 in 1 shampoo plus our 'Lavender' or 'Rosemary'' Leave-in Conditioner' to extra settle fluffy curl but you want more of a uniform soft bang curl that holds?

~A-Towel dry shampooed hair, very lightly spray midlengths and ends with Hair Shine ' Leave-in Conditioner' until you feel condition is correct for you and then spray close same areas with our 4 Use 'Hairspray' following its 'Texturiser' use instructions

-Let DRY naturally scrunching as it drys

-Or DRY with a diffuser on end of your blowdryer scrunching as you go

-Remember when you scrunch you must hold hair tight inside hand and scrunch for 10 secs so that your effect will hold otherwise it will fall out quickly

-Once DRY if desired -further style with hot sticks / rollers or set to get the desired definition of a bang soft curl effect.

-Then with our 4 Use 'Hairspray' following its 'Hairspray' use instructions spraying all over. For extra hold &/or a special occasion you can spray more layers-must wait 30 secs between each layer.

Using a straightening iron and want hold & condition? -

~A-Towel dry shampooed hair, very lightly spray midlengths and ends with Hair Shine ' Leave-in Conditioner' until you feel condition is correct for you.

-WAIT til completely drys before you straighten hair and then use straightening iron.

..should you blowdry your hair prior to straightening iron? you can use our 4 Use 'Hairspray' following it's 'Pre-Blowdrying aid' use instructions then lightly spray midlengths and ends with Hair Shine ' Leave-in Conditioner' until you feel condition is correct for you.

-After straightening done and style where you want it...Spray with our 4 Use 'Hairspray' following its 'Hairspray ' use instructiuons spraying all over. For extra hold &/or a special occasion you can spray more layers-must wait 30 secs between each layer.

Using a straightening iron and want a NON-STICKY hold only with no need for condition?

~A-Towel dry shampooed hair, very lightly spray midlengths and ends with Hair Shine ' Leave-in Conditioner' until you feel condition is correct for you

-WAIT til completely drys before you straighten hair and then use straightening iron

-Use our 'All Rounder Top To Toe' following its 'For your Hair' use instructions as a substitute for Hairwax (doesnt contain wax -just gives it that effect) instead of using our 4 Use 'Hairspray' to hold.

Click on menu above 'All Rounder Top To Toe' tab for 4 Uses instructions :

1. Hair   2. Body  3. Feet  4. Lips

~Scenario 2= your hair needs volume and your using our 'Rosemary' 2 in 1 shampoo only and you have no need for our Hair Shine 'Leave-in Conditioner" but want defined curl affect as in 'Scenario 1' above?.

~A- with our 4 Use 'Hairspray' following it's 'Pre-Blowdrying aid' use instructions

-When DRY you can further style with hot sticks / hot rollers or set to get the desired definition of a bang soft curl effect.

- Or let DRY naturally scrunching as it drys

-Or DRY with a diffuser on end of your blowdryer scrunching as you go

Remember when you scrunch you must hold hair tight inside hand and scrunch for 10 secs so that your effect will hold otherwise it will fall out quickly

Then at end with our 4 Use 'Hairspray' following its 'Hairspray' use instructions spray all over for extra hold &/or a special occasion, you can spray more layers-must wait 30 secs between each layer..

5~Q- I’m using 'Rosemary' shampoo and it’s too much volume, too strawy, hard to comb out and I need lots more moisture all round!

~A-you have wrong type of shampoo? ie. You don’t want as much rootlift or volume as you thought?…. so 1st  try our 'Lavender' shampoo without using our ‘Hair Shine’ Leave-in Conditioner as most do not need the extra product.

Then if you still need more conditioning use  ‘Hair Shine’ as a Leave-in Conditioner choosing to match up the same type to type of shampoo your using. We don’t recommend using &/or alternating  2 shampoos at the same time.

Example only- I have fine hair but my hair is fully bleached and overprocessed and has enough volume on roots and ends-which shampoo ?

A: you would be traditionally determined as 'Rosemary' shampoo user because your fine and need volume, but the fully bleached head of hair would be giving you too much volume using the 'Rosemary' as it would be creating extra strawiness you already have from type of colour. In this special case you would use the 'Lavender' shampoo to give extra conditioning without flattening-if need further condition you may then use 'Lavender' ‘Hair Shine’ Leave-in Conditioner on mids and ends only, starting off with a little 1st to assure it doesn’t go too flat.

Remember try before you buy-you can get a FREE sample of the one you havent tried that you think is more correct in store or from us.Click on menu above tab 'Outlets ' for list or 'Order ' tab to see how we supply .

6~Q- Why don’t I get a lather on 2nd shampoo-even after my 2 week trial?

~A- Take Note- you must do 3 shampoos 1st time using and then must wash every 3 days ie twice a week otherwise your hair is too soiled to get a lather on 2nd shampoo and you will need to do 3 to get a lather (= a waste of product and you are creating scalp issues with oil, sweat and dirt breeding together)

Your hair will be still clean even with a natural non-descriptive lather-the reason for no lather after 2 weeks is usually a sign of a permanent foreign build-up from harsher synthetic sufactant shampoo's and /or chemical colours &/or perms.

If you continue doing chemical colours &/or perms you could use our 'Hair Shine Leave-in Conditioner' following the instructions for its use as a full hair and scalp treatment. Start off once a week for a few weeks, then once a fortnight, then once a month cutting back as condition improves. In time using Gypsy Rose you will get some sort of lather -as long as the result in the end is clean and in your eyes... when dry... looks and feels good.

Take Note-If you have clean roots but your mid-lengths and ends are still not satisfactory and/or unclean or sticky then you aren't doing enough salt shakes for your length of hair and/or distributing them evenly over head and lengths.

The reports we have had over many years is the type of water you use isn’t a problem whether be hot, cold, tank, bore or town ( even reports from other countries is that their water hasn’t been an issue)

Remember if you stop using Gypsy Rose shampoo and go to another brand and then return to GR –you must do 3 shampoo’s in 1st wash to remove build-up again from other products no matter what the brand or how natural they appear to be. Allow 2 weeks to get PH balance back fully.

OTHER Q & A :

7~Q- Why can’t I use 'Rosemary' if I’m pregnant?

~A- as a caution we advise NO! If you love our concept and ingredients that much?…You can try to use 'Lavender' shampoo –if it’s too flat , try washing more often or even daily or simply source another brand until your in safe zone.

Generally the awareness of essential oils is that they have properties that apply to the oil in it’s purest ‘stand alone’ full strength form with no broken down components. One of the properties of Rosemary is an abortefacent- so even though we get frequently asked that it should be ok as we have many other ingredients breaking down strength of oil-WE STILL ADVISE NO as a precaution.

8~Q-Why in summer do I sometimes get irritation when it's very hot & humid or when I wear a hat?

~A-Take note wearing a hat and /or excess sweating can cause irritation and desire to itch -this is simply due to the combination of sweat, dirt and/or natural oils on your scalp under the hat and /or very hot humid weather. Of course any dust or outside influences can make it more of an irritation. We have had reports from men who constantly work outside that they still only wash every 2nd day but find rinsing well on alternate days is enough. If you have excess dirt etc you will know you need to shampoo out as it will be irritating -even if you have shampooed that morning.

Anyone who only washes once a week- nearly always ends up scratching as the combination of oil, sweat and dirt over that length of time does not blend well together, causing an irritation which from that you scratch off top layer of skin and can create broken skin (often seen as sores) -so always wash you hair minimum twice a week.

Another easy alternative is to do a full scalp treatment with our "Leave-in Conditioner"  see leaflet and label instructions. If after of leaving it on for min 3 hrs and you feel comfortable you can extend it as long as you wish..overnight is a good time..of course use an old pillow case  re. oil on hair

9~Q- Your shampoo has no big words in it but what is 'Decyl Glucoside' & Kombucha Culture?

~A#1- 'Decyl Glucoside' is produced from vegetable raw materials. Corn produces the carbohydrates (sugars)-which are converted with fatty alcohols from native oils such as RSPO palm kernel oil into decyl glucoside.It is free from Ethylene oxide,preservatives and sulphates and has excellent dermatological and Ecotoxicological compatibility.

~A#2-  Kombucha culture is a pure fermented substance that has been used for 1000yrs as an internal and external health alternative for many ailments. It provides a complex mix of bio-active compounds.It requires a fermentation process before going into our shampoo.

10~Q- I thought '2 in 1' shampoo's were bad for you and contained really bad ingredients?

~A- As a hairdresser, I have always been taught this and is usually the case. A basic understanding of the concept of shampoo's and conditioners is you need both to PH balance the scalp and hair- on the PH chart shampoo is Alkaline (the cleansors that open the cuticles outside imbrications to go into the cortex and clean) and conditioners are acid (the conditioning agents that close the cuticles imbrications to give you a softer feel and the result is to PH level your hair, the PH it is left at- can be anywhere but balanced).

The final action of the conditioner can in some quality products PH balance your hair (even though they use synthetic chemicals in their formula's) - we however have with 'Un-Tainted' ingredients PH balanced the shampoo in it's entireity and this gives you the same results as doing the normal 2 actions using 2 products.

Of course as you've read you will not feel those final results until hair is dry so...."don't judge your hair after "Gypsy Rose' 2 in 1 shampoo until it is dry. The only time our "Leave in Conditioner" is needed is if there is:

1.alot of chemical damage on midlengths &/or ends from colours &/or perms

2. your hair just is that type that flys away

3. your hair is permanently of the wild thick wiry type.

11~Q- Why when I used the normal commercial shampoo's did it work for awhile and then I had to change brands as it ceased to perform as it did in beginning? this cycle was endless but with 'Gypsy rose' the need to change never comes around?

~A- if you had a problem with your hair &/or scalp this cycle will always be the case unless you use a special treatment shampoo which usually contains loads of synthetic combinations (most are cold tar based) than the regular synthetic ingredient lines.

Your body has a big job to do regardless of having to deal with the extras in the 'special treatment' products. The need to change is your hair and scalp is simply getting used to the synthetic formula you currently use and by changing it you will obviously have to get a better result than the point you have reached. So the cycle goes on and on......

Our 'Un-Tainted' shampoo is honing in on PH balancing your scalp and hair (as we were when we were born) which is why the need to change is never a necessity as it just simply continues to do the same positive action everytime

12~Q- Why does the shampoo sentiment levels varie from bottle to bottle?

~A-As we have mentioned on leaflet our products will always vary in colour,look and texture is proof of the purely natural fermentation process of combining these raw ingredients. Age is the big key to setiment levels being lower or higher with NO affect to performance or preservation of product

The 'New Batches' will only appear to have a thin fine layer of brown setiment on bottom and once opened may not ferment on bottom at all. As we are a growing and will manufacture more often you will see less and less product on the shelf with high levels of fermentation.

Fermentation of our products is not an ongoing process and will cease in time and we have many bottles we are still scrutineering over the past 15 years to prove this.

-REMEMBER also the ''Lavender' shampoo once shaken can have a more milky looking appearance.

You must shake all bottles side to side in range prior to use to get full benefit of formula.

13~Q-Can you make the 'Hair Shine Leave-in conditioner' more user-friendly for people on the go? ie. seperation and solidifying issues ? and why is the 500 ml BULK BUY only ?

~A-Seperation and solidifying issues ? We could solve all our seperation and solidifying issues by using a synthetic emulsifier -but we do not believe in 'Big worded' ingredients and would rather have to use a little more time, effort and good 'ol fashioned elbow grease.' It wouldnt be 'Gypsy Rose' if we added a synthetic.

Peace of mind using raw ingredients is who this product is marketed too!

This is a 3 use product and is absolutely pure.

Solutions to melt the coconut oil that starts to solidfiy in cooler temps is;

- put it in a pot of hot water 5 mins prior to use

- also by keeping it a warm room (kitchen') in cooler mths can help.

- keep product on bottom of shower floor while showering so it's ready to use by the time your out of shower

NOTE: it doesnt have to be completely melted down-only to point of no longer a solid mass

The 'trade off ' is that if you want pure ingredients you will have to do a little more work- simply shake before every spray!

~A-500 ml BULK BUY only ? - if you want to purchase 500 ml.. we suggest you buy a 200ml 1st off so as you then have the special fine mist spray pump. You would keep this as decant bottle for when you next buy the 500ml to use as your top-up bottle for 200ml . To decant ? you would remove 500 ml pump and hold your clean palm of your hand over neck and shake well directly before tipping into 200ml neck hole. Keep 500ml in cupboard until nx top up needed.

NOTE: we can on request ...send you a empty complimentry decant bottle with your postal orders should you wish to purchase 500 ml 1st off or we can send through our retail outlets on their next order for you to collect.